Q: Where can I find a map update for my Uconnect® NAV system?

To check for available map updates for your Uconnect® 4 and prior systems please visit <a href="https://chryslergroup.navigation.com/home/en_US/ChryslerNA/USD" target="_blank">https://chryslergroup.navigation.com/home/en_US/ChryslerNA/USD</a> For Uconnect® 5 and newer systems, owners can receive over-the-air map updates when in a trial or paid subscription of the Navigation Package. Built in Uconnect® navigation, will still function without a Navigation Package subscription. However, advanced connectivity features such as Map Updates, Dynamic Range Mapping and Traffic and Travel services will not be available.

Q: How do I purchase a 4G Wi-Fi ® Hotspot?

Purchasing a 4G Wi-Fi Hotspot Disclaimer: 3-month/1GB trial included with the purchase or lease of a new vehicle. Upon expiration of the trial period, purchase of a subscription is required. Wi-Fi Hotspot is available through third-party subscription. Requires Internet-enabled mobile device. See dealer for details. This feature is not intended for use by the driver while the vehicle is in motion. Always drive carefully. requires the use of an internet-enabled portable device. For additional assistance, call AT&amp;T® Customer Care at 866-595-1330. <ul style='list-style-type:decimal;'><li>Launch the Wi-Fi Hotspot app from the Uconnect® touchscreen and enable the Wi-Fi Hotspot.</li><li>Select the Setup Wi-Fi Hotspot option from the touchscreen to locate your Hotspot name and password.</li><li>From your portable device Wi-Fi settings menu, select the Hotspot name from the list of available networks and enter the provided password.</li><li>Open the web browser on your portable device and enter the following web address: <a class='gcss-button-tertiary gcss-button-variable gcss-button-plain' data-cats-id='link' href='/exit.html?url=https://myvehicle.att.com/#/fca/landing?country=US&language=en' target='_blank' rel='noopener noreferrer' data-lpos='uconnect-4g-wifi-hotspot' data-lid='att-fca' data-adobe-linktype='cta' id='' role='link'>www.att.com/fca</a>.</li><li>Create an AT&amp;T® myVehicle account or log in to your existing account.</li> <li>Select and purchase the desired subscription option. The Wi-Fi Hotspot will activate after a few minutes.</li></ul>

Q: Can I try a 4G Wi-Fi ® Hotspot?

New vehicles equipped with 4G Wi-Fi Hotspot Disclaimer: 3-month/1GB trial included with the purchase or lease of a new vehicle. Upon expiration of the trial period, purchase of a subscription is required. Wi-Fi Hotspot is available through third-party subscription. Requires Internet-enabled mobile device. See dealer for details. This feature is not intended for use by the driver while the vehicle is in motion. Always drive carefully. capability offer a trial included with vehicle purchase. The 1GB or 3-month trial, which ever comes first, must be started within the first year of new vehicle ownership.

Q: How much does it cost?

Visit <a class='gcss-button-tertiary gcss-button-variable gcss-button-plain' data-cats-id='link' href='/exit.html?url=https://myvehicle.att.com/#/fca/landing?country=US&language=en' target='_blank' rel='noopener noreferrer' data-lpos='uconnect-4g-wifi-hotspot' data-lid='att-fca' data-adobe-linktype='cta' id='' role='link'>www.att.com/fca</a> or call AT&amp;T® Customer Care at 866-595-1330 for information on pricing.

Question 1

Where can I find a map update for my Uconnect® NAV system?

Accepted Answer

To check for available map updates for your Uconnect^® 4 and prior systems please visit https://chryslergroup.navigation.com/home/en_US/ChryslerNA/USD

For Uconnect^® 5 and newer systems, owners can receive over-the-air map updates when in a trial or paid subscription of the Navigation Package. Built in Uconnect® navigation, will still function without a Navigation Package subscription. However, advanced connectivity features such as Map Updates, Dynamic Range Mapping and Traffic and Travel services will not be available.

Question 2

How do I adjust the volume of the navigation system voice prompts?

Accepted Answer

There are two ways to adjust the volume of the navigation prompts:

During an active route, press the Next Turn icon on the top left of the touchscreen. Once the guidance prompt sounds, turn the volume up or down.
Go to NAV > Settings > Guidance > Guidance Prompts and press + to turn the volume up or - to turn it down.

Question 3

Why can’t I control my Uconnect® NAV system using Uconnect Voice Command?

Accepted Answer

Check to make sure the map is in the correct country and state by following these simple steps:

Press the Voice Command button on the steering wheel and say, “Change Country”. From there, select the correct Country and State.
Or, go to the Uconnect® NAV menu. Then, go to Find Address and enter the correct Country and State.

Question 4

Does my vehicle have 4G Wi-Fi^® Hotspot capability?

Accepted Answer

Tap the Apps icon on your Uconnect® touchscreen and look for the Wi-Fi Hotspot button to know if your vehicle is capable. 4G Wi-Fi HotspotDisclaimer: 3-month/1GB trial included with the purchase or lease of a new vehicle. Upon expiration of the trial period, purchase of a subscription is required. Wi-Fi Hotspot is available through third-party subscription. Requires Internet-enabled mobile device. See dealer for details. This feature is not intended for use by the driver while the vehicle is in motion. Always drive carefully. capability was introduced on select 2018 model year vehicles equipped with the Uconnect 4C and 4C NAV systems.

Question 5

How do I purchase a 4G Wi-Fi^® Hotspot?

Accepted Answer

Purchasing a 4G Wi-Fi HotspotDisclaimer: 3-month/1GB trial included with the purchase or lease of a new vehicle. Upon expiration of the trial period, purchase of a subscription is required. Wi-Fi Hotspot is available through third-party subscription. Requires Internet-enabled mobile device. See dealer for details. This feature is not intended for use by the driver while the vehicle is in motion. Always drive carefully. requires the use of an internet-enabled portable device. For additional assistance, call AT&T® Customer Care at 866-595-1330.

Launch the Wi-Fi Hotspot app from the Uconnect® touchscreen and enable the Wi-Fi Hotspot.

Select the Setup Wi-Fi Hotspot option from the touchscreen to locate your Hotspot name and password.

From your portable device Wi-Fi settings menu, select the Hotspot name from the list of available networks and enter the provided password.

Open the web browser on your portable device and enter the following web address: www.att.com/fca.

Create an AT&T® myVehicle account or log in to your existing account.

Select and purchase the desired subscription option. The Wi-Fi Hotspot will activate after a few minutes.

Question 6

Can I try a 4G Wi-Fi^® Hotspot?

Accepted Answer

New vehicles equipped with 4G Wi-Fi HotspotDisclaimer: 3-month/1GB trial included with the purchase or lease of a new vehicle. Upon expiration of the trial period, purchase of a subscription is required. Wi-Fi Hotspot is available through third-party subscription. Requires Internet-enabled mobile device. See dealer for details. This feature is not intended for use by the driver while the vehicle is in motion. Always drive carefully. capability offer a trial included with vehicle purchase. The 1GB or 3-month trial, which ever comes first, must be started within the first year of new vehicle ownership.

Question 7

How much does it cost?

Accepted Answer

Visit www.att.com/fca or call AT&T® Customer Care at 866-595-1330 for information on pricing.

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